The MBTA has launched the MBTA Rider Census, a system-wide passenger survey, at www.mbta.com/census. The results of the census play an important role in planning future service and ensuring service is provided fairly.
What is the MBTA Rider Census?
The census is a short survey about you and the trips you make using the MBTA. The MBTA is required to survey its riders every five years to gather this information.
Why should I take it?
The MBTA will use the results of the census to plan future service and to ensure service is provided fairly. Make sure you’re represented!
How do I participate?
Please take a few minutes to fill out the census online at www.mbta.com/census. All answers are confidential.